Privacy Policy for Wildsino

Introduction

Wildsino (“we,” “us,” “our”) is committed to protecting the privacy of players from Australia who use our online casino services. This Privacy Policy explains how we collect, use, share and retain your personal and technical information. It applies to all data processed through our website and related services.

Information We Collect

We gather the following categories of information:

  • Personal Data: name, email address, date of birth, residential address and payment details (credit/debit card, e-wallet credentials).
  • Technical Data: IP address, device identifiers, browser type, operating system and cookies.

How We Use Your Information

We use your information for several key purposes:

  • Account Management: to register, verify and maintain your player account.
  • Payments: to process deposits, withdrawals and refunds.
  • Legal Compliance: to satisfy licensing obligations under our Curacao licence and Australian regulations.
  • Fraud Prevention: to detect and prevent unauthorised or illegal activity.
  • Marketing: to send promotional offers. You may opt out at any time by contacting us or following the unsubscribe link in our emails.

Legal Basis for Processing

We process your data in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where applicable and in the event that European residents engage with our services, we will also adhere to the General Data Protection Regulation (“GDPR”).

Data Sharing

We do not sell your personal data. We may share information with:

  • Payment processors and banks for transaction processing.
  • KYC/AML service providers to verify identity.
  • Regulatory bodies and law enforcement as required by law.

Data Retention

Your personal and technical data is retained only as long as necessary to fulfil the purposes outlined above, comply with legal obligations and resolve disputes. In most cases, we retain data for a minimum of five years following account closure to satisfy regulatory requirements.

Your Rights

You have the right to access, correct, delete or port your personal data. You may also object to or restrict certain processing activities. To exercise these rights, please contact us using the details below.

Cookies

We use cookies to improve site performance and user experience. For more details, please refer to our separate Cookie Policy.

Security

We implement industry-standard security measures, including encryption, secure servers and regular staff training, to protect your information from unauthorised access and disclosure.

Contact & Updates

If you have any privacy questions or wish to exercise your rights, please email us at [email protected]. We may update this Privacy Policy from time to time; the effective date will be revised accordingly.