Responsible Gambling at Wildsino
Introduction
At Wildsino, we care about your well-being and aim to provide a safe, enjoyable gaming environment under our Curacao licence. Responsible gambling means playing for fun, recognising your limits, and making informed decisions. We encourage all players to stay in control, maintain balance in their lives, and seek assistance if gambling stops being enjoyable.
Self-Assessment
Understanding your own behaviour can help you identify when gambling may be becoming a problem. Consider these common warning signs:
- Chasing losses and increasing bets to try to recover money
- Neglecting work, study or family responsibilities
- Feeling restless or irritable when not playing
- Borrowing money or hiding your gambling activity
- Spending longer sessions online than intended
- Using gambling as an escape from stress or negative emotions
Tools & Limits
Wildsino offers a variety of tools to help you keep your play within healthy boundaries:
- Deposit limits: Set daily, weekly or monthly deposit caps to manage how much you spend.
- Session limits: Control the length of your gaming sessions by defining time limits.
- Reality checks: Receive regular reminders of how long you’ve been playing.
- Time-outs: Take a short break from the site for a chosen period.
- Self-exclusion: Lock your account for a longer period if you need extended time away.
How to Self-Exclude
If you decide to step away from gambling for a while, here’s how to self-exclude at Wildsino:
- Log in to your account and go to the “Responsible Gambling” section.
- Select “Self-Exclusion” and choose your exclusion period (from 1 week up to permanent).
- Confirm your decision — your account will be locked immediately.
- Contact support if you need to discuss or extend your exclusion.
External Help & Resources
If you feel you need further assistance beyond our tools, these organisations can offer free, confidential support across Australia:
- Gambling Help Online – 24/7 chat and phone counselling (1800 858 858)
- Gamblers Anonymous – Peer support meetings nationwide (www.gasupport.org)
- Lifeline – Crisis support and referral (13 11 14)
Contact
If you need help, contact our support team at [email protected]. We’re here to listen and guide you to the right resources.